Customer Support AI Prompt Templates

Copy-ready customer support prompts with fill-in fields. Pick one, fill in the blanks, and paste it into ChatGPT, Claude, or Gemini. Free to browse.

• Chatbot Conversation Flow Designer - A chatbot conversation flow with branches, fallbacks and human handoff, laid out as a decision tree ready to build on your platform.
• Complaint Resolution Email Writer - A complaint response that acknowledges the specific problem, owns what is ours to own, and sets out the fix and timeline.
• Refund Request Decision Maker - Decides whether a refund request should be granted, partly granted or denied, with the reasoning and a reply the customer can read.
• SaaS Downtime Status Memo - Writes the status page updates for an outage, clear about what is broken, what you are doing and when to expect the next word.
• Support Chatbot System Prompt - Drafts a full support chatbot system prompt with scope, hard boundaries, escalation rules and example exchanges, ready to pair with your help docs.

Browse all AI prompt templates