The Scope Creep Conversation
By f i n l e y · Published · Updated
For when a fixed-price job has quietly become a bigger job.
Tags: Freelance, Communication, Business
Prompt template
A client keeps adding to a fixed-price job and I need to have the conversation without blowing up the relationship. What was agreed: [textarea: the original scope, in whatever detail you have] What they have asked for since: [textarea: the extras] Relationship so far: [dropdown: great, fine, a bit tense, actively difficult] Do I want to keep working with them? [toggle: Yes, No] Give me, in this order: 1. One line on how far past the original scope we actually are. 2. The two or three additions small enough to just absorb, if there are any. 3. A change order for the rest, with a price and a revised delivery date. 4. What I say out loud, written the way a person talks and not like a legal notice. 5. The reply I am most likely to get back, and my answer to it.