Bill Negotiation Phone Script
By Avery Martinez · Published · Updated
A short phone script for lowering a monthly bill, with an opener, the ask, comebacks to 'the price is fixed' and the words to reach retentions.
Tags: Money, Negotiation, Lifestyle
Prompt template
## Bill Negotiation Phone Script Write me a phone script for getting a bill down. - Company: [text: My internet provider] - Type of bill: [dropdown: Internet, Phone, Insurance, Gym, Streaming] - Current monthly cost: [text: Amount per month] - Time as a customer: [text: How long] - Willing to cancel if they say no: [toggle: Yes, No] Write the script in the order the call will go: a friendly opener that states the goal, the ask with a specific target price or discount, two comebacks for when they say the price is fixed, and the exact words for asking to be transferred to the retentions team. If I am willing to cancel, include a calm line that says so; if not, use loyalty and competitor offers instead. Add a closing line that confirms the new price and date in writing. Polite, but not apologetic. Keep it short enough to read from a page during the call.