Customer Support Script Builder skill for Claude

Customer Support Script Builder as a Claude skill. Claude asks for Support Scenario, Company Name, Communication Channel and 4 more, then does the rest. Free…

Install it once and Claude runs it for you. When your request matches, Claude loads the skill, asks for anything it is missing, and works through the template itself. Prefer to fill it in by hand? See the full prompt template.

Download the skill (.zip) · View SKILL.md

When Claude uses it

Use when the user wants help with Customer Support Script Builder. Related topics: business, customer service, management.

What Claude will ask you for

• Support Scenario (longer free text)
• Company Name (free text, e.g. "Company Name")
• Communication Channel (choose one: Email, Live Chat, Phone Call, Social Media)
• Agent Tone (choose one: Empathetic & Apologetic, Fast & Efficient, Friendly & Casual, Formal)
• Variables to include (e.g., (choose one: Customer Name)
• Input 6 (choose any: Customer Name, Order Number, Refund Amount, Tracking Link)
• Escalation path included? (choose one: Yes, No)

How to install

Claude.ai and the Claude desktop app

1. Download the skill .zip.
2. Open Settings, then Capabilities, and find Skills.
3. Choose Upload skill and select the .zip.
4. Ask Claude for help with the task. It loads the skill when your request matches.

Claude Code

1. Download the skill .zip.
2. Unzip it into ~/.claude/skills/ (or .claude/skills/ inside a project).
3. Start a new session. Claude Code loads the skill when your request matches.