Refund Request Reply skill for Claude

Refund Request Reply as a Claude skill. Claude asks for paste their message, Our policy, as written, What I want to do here and 1 more, then does the rest.…

Install it once and Claude runs it for you. When your request matches, Claude loads the skill, asks for anything it is missing, and works through the template itself. Prefer to fill it in by hand? See the full prompt template.

Download the skill (.zip) · View SKILL.md

When Claude uses it

Use when the user wants help with Refund Request Reply. Related topics: Small Business, Customer Service, Email.

What Claude will ask you for

• paste their message (longer free text)
• Our policy, as written (longer free text)
• What I want to do here (choose one: give the full refund, offer an exchange or credit instead, say no and explain why, ask a question before I decide)
• They are a regular (choose one: Yes, No)

How to install

Claude.ai and the Claude desktop app

1. Download the skill .zip.
2. Open Settings, then Capabilities, and find Skills.
3. Choose Upload skill and select the .zip.
4. Ask Claude for help with the task. It loads the skill when your request matches.

Claude Code

1. Download the skill .zip.
2. Unzip it into ~/.claude/skills/ (or .claude/skills/ inside a project).
3. Start a new session. Claude Code loads the skill when your request matches.