---
name: formal-complaint-letter
description: "Facts, dates, and a specific remedy. No adjectives. Use when the user wants help with Formal Complaint Letter. Related topics: Communication, Writing, Research."
---

# Formal Complaint Letter

Facts, dates, and a specific remedy. No adjectives.

## How to use this skill

1. Ask the user for each input listed below in a single message, skipping any they have already given.
2. Where options are listed, offer them, but accept other answers too.
3. Fill the answers into the prompt template, then follow the completed prompt to produce the result.

## Inputs

- **Who it goes to** (longer free text)
- **What happened** (longer free text)
- **What I've already done** (longer free text)
- **The impact on me** (longer free text)
- **What I want** (free text, e.g. "The specific resolution")
- **Escalation available** (longer free text)

## Prompt template

## Complaint letter

- Who it goes to: {{Who it goes to}}
- What happened: {{What happened}}
- What I've already done: {{What I've already done}}
- The impact on me: {{The impact on me}}
- What I want: {{What I want}}
- Escalation available: {{Escalation available}}

Keep it factual with a clear chronology. Emotion in a complaint letter gives them something to respond to other than the facts, which is exactly what they want.

State the remedy and a reasonable deadline. Reference the relevant right or contract term without overstating it.

Mention the escalation route as a next step rather than a threat, and tell me what to keep copies of.

---

Source: [Formal Complaint Letter on PromptBuild](https://promptbuild.io/prompt/VXAiIcOGLmvH18alLeyE/formal-complaint-letter)